Pilot, Owner Services - Sarasota, FL

Pilot, Owner Services - Sarasota, FL

Textron Aviation

Location(s)

• Sarasota, Florida, United States

JOB SUMMARY:

Provide on-site flight support for owners under the Textron ProOwnership management agreement. Crews will reside within two hours’ drive from the managed aircraft base (Sarasota, FL) and perform day-to-day flight activities, including scheduling, trip planning, and aircraft care. Crews will work directly with the ProOwnership Maintenance Manager to ensure maintenance compliance and airworthiness. They will also work closely with the Chief Pilot and ProOwnership Director of Operations to ensure customer requests are fulfilled to meet the highest level of safety, legal adherence, efficiency and customer satisfaction.

JOB RESPONSIBILITIES:

·        Enhance ownership experience by providing product expertise on Citation systems, avionics and flying characteristics. Consistently communicates product and ownership benefits during flight activities.

·        Act as a company liaison between the owner and Textron Aviation to ensure that the concerns of all parties are fairly represented.  Although crew is employed by Textron Aviation, the pilot will operate under an agency agreement that clearly defines operational control of the Owner. The designated lead pilot will serve as the primary point of contact for all issues relating to the remotely based flight operation.

·        Clearly and effectively communicates with the owner regarding Pilot-In-Command responsibilities, standards of safe operations, and efficient methods of aircraft utilization.

·        Possess a solution-driven mindset and willingness to explore all avenues on the path to resolution.

·        Perform preflight and post flight inspections to evaluate aircraft flown for mechanical and cosmetic discrepancies and accurately communicate with the Maintenance Manager and the applicable Service Center to maintain the highest possible standards of quality and safety.

·        Work with the maintenance manager to ensure that aircraft flown are scheduled for required inspections. Ensures that the aircraft are certified to MNPS/RVSM/RNP Standards to meet all travel requirements, both domestic and international.

·        Work with the account manager to understand and provide input to the aircraft flight schedule while continuously monitoring flight activities to ensure flights are conducted within the guidelines set forth in the operations manual such as crew duty limits and rest requirements, runway lengths and weather minimums. Will warrant that safety of operations is paramount with each flight.

·        Maintain familiarity with all applicable FAA and ICAO regulations. Comply with all regulations and local operating procedures.

·        Ensure training and flight currency for all phases of operations. Inform the Chief Pilot or Manager, Aircraft Management when any currency is approaching expiration.

·        Attend training as required. Training will include initial and recurrent aircraft training, emergency procedures training, crew coordination training, international procedures training and other training as deemed necessary by management.

·        Perform vital day-to-day department management duties such as maintaining aircraft flight logs, updating aircraft navigation equipment, obtaining current electronic and hard-copy documents required for flight, and performing storeroom duties and light aircraft cleaning. 

·        Responsible for coordinating vacation requests with the account manager