OPERATIONS MANAGER – FLIGHT SUPPORT (BARBADOS) LTD

Location: Barbados
Closing Date: Sunday 19 April 2026

Job Description

The Operations Manager provides strategic leadership, operational oversight, people management, regulatory governance, and financial accountability for the BGI station under the management of Flight Support (Barbados) Ltd. This role ensures that all passenger services, cargo handling, ramp operations, and administrative functions are conducted safely, securely, efficiently, and in full compliance with regional & local Civil Aviation regulations, interCaribbean Airways (iCA) operational standards, Flight Support (Barbados) Ltd corporate policies and applicable national labour legislation.

The Operations Manager serves as the principal liaison between interCaribbean Airways (iCA), Flight Support (Barbados) Ltd (FSL Barbados Ltd), regulatory authorities, airport stakeholders, and contracted vendors. This position requires full operational availability and visibility to ensure continuity of safe and efficient service delivery.

Knowledge, Skills & Competences

1. Advanced proficiency in airline check-in systems and operational software.
2. Strong working knowledge of aviation regulatory frameworks and ground handling standards.
3. Demonstrated leadership experience within a dynamic airline environment.
4. High-level decision-making, crisis management, and problem-solving capability.
5. Strong financial acumen and administrative oversight skills.
6. Excellent communication, negotiation, and interpersonal skills.
7. Ability to perform effectively under pressure while maintaining composure and sound judgment.

Leadership Attributes
The successful candidate will demonstrate:

1. Integrity and high ethical standards.
2. Accountability and sound judgment.
3. Approachability and team orientation.
4. Adaptability in a dynamic aviation environment.
5. Decisiveness under pressure.
6. Commitment to safety-first operations.
7. Communicates clearly, directly, and transparently at all levels of the organization.
8. Takes ownership of challenges without deflecting responsibility.
9. Leads from the front during operational disruptions and high-pressure situations.

Qualifications & Experience

1. Bachelor’s Degree in Aviation Management, Business Administration, or related field.
2. Certificate in Supervisory Management (asset).
3. Minimum of ten (10) years progressive experience in the airline industry, including senior operational leadership.
4. Demonstrated experience managing aviation station operations.
5. Fluency in written and spoken English.

To apply send your resume (CV) as a single PDF document and a single one page cover letter introducing yourself to (see our website).  Do not send any other attachments. In the subject line please write only Application Operations Manager FSL BGI.