In-Flight Services Supervisor

RESPONSIBILITY: 

• Be able to work in Suvarnabhumi Airport (BKK)
• Supervise and monitor overall catering operations for station
• Decide and find a solution in the event of problems with regards to catering operations/discrepancies
• Investigate any mishandling or ramp discrepancies and forward the findings to all party concerns
• Monitor and ensure on the safety aspects of personnel and equipment when handling catering
• Monitor staff or ground handling staff performance and ensure follow KPI
• Makes recommendation to improve service levels
• Other assignments from the direct Manager

Minimum qualifications and experience:

• Bachelor’s degree or above.
• At least 2-3 years working experience in the aviation industry especially at catering area
• Proven knowledge in Ground Operations and or Customer Services
• Background in airline operations
• Relevant certifications in ground operations