Head of Cabin Crew and Safety

Join Our Team at BermudAir: Head of Cabin Crew and Safety - (FULL-TIME) - Bermuda 

Bermudair Limited is seeking a dynamic and experienced Head of Cabin Crew & Safety. This role oversees the operational performance of our cabin crew, ensuring exceptional service delivery, compliance with safety protocols, and a superior guest experience. Reporting directly to the Head of Flight Operations, you will play a critical role in maintaining our high standards of safety and service quality.

About BermudAir:
Born from a deep love for Bermuda, BermudAir is dedicated to elevating the island’s global standing as a tourism and business hub. As the only airline offering year-round connectivity and a premium service to Bermuda, we’re taking comfort to new heights with short daily services across the USA, Canada, and the Caribbean. We are committed to outstanding service, inspired by the friendly spirit of Bermuda, and we seek exceptional individuals to deliver this unparalleled travel experience.

What You’ll Do

• Liaise with the Competent Authority on operational matters alongside the Head of Flight Operations.
• Maintain the Operations Manual and control safety notices and instructions.
• Handle recruitment and retention of Cabin Crew in coordination with the Head of Flight Operations.
• Ensure proper training and scheduling of Cabin Crew for aircraft operations.
• Collaborate with Ground Operations and Line Station Engineers regarding cabin presentation and aircraft housekeeping.
• Conduct audits and assessments of cabin crew performance and craft corrective action plans as necessary.
• Stay updated on regulatory changes and industry best practices.
• Manage wellness programs, track attendance patterns, and liaise with HR to minimize disruptions.
• Monitor cabin service standards and crew-passenger interactions, collaborating with customer experience departments.
• Address safety deficiencies and ensure training adequacy is maintained
• Conduct Line Training and Checks, promoting a safe and compliant crew culture.
• Maintain open communication, motivate cabin crew, and create a supportive work environment.
• Audit findings and adhere to safety standards, ensuring timely processing of safety reports.

Preferred Qualifications

• Qualified trainer in CRM, AVMed, SEP, and SOP (desirable).
• Minimum 3-5 years of cabin crew management experience in a commercial airline.
• At least 3 years of in-flight management experience
• Exceptional interpersonal and leadership abilities.
• Demonstrated problem-solving and analytical skills.
• Strong understanding of regulatory frameworks and industry best practices in safety and operations.
• Willingness to travel as necessary
• Ability to develop team effectiveness and foster relationships.
• Proficient in Microsoft Office and technology-friendly.
• Strong written and verbal communication skills.

If you are committed to safety and excellence in the aviation industry, we invite you to apply!

CLOSING DATE: May 12th, 2026

BermudAir is a Drug-Free Workplace