Flight Attendant - Luis Munoz Marin International Airport (SJU)

Job Location  Contour Airlines - SJU - Carolina, Puerto Rico

Position Type  Full Time

Education Level  High School

Job Shift  Any

Job Category  Transportation

Description

Contour Airlines is a long-established aviation services company with diverse capabilities. At Contour Airlines, our core values are at the heart of everything we do and every decision we make. Constant throughout all of our lines of business is a commitment to integrity and safety. Our team members consistently display an attitude of excellence and the ability to think like a customer. We recognize that there is strength in unity and work together as a team to accomplish our ambitious goals.

Position Summary

The Flight Attendant is responsible for ensuring the safety, security, and comfort of passengers while providing exceptional customer service in accordance with Federal Aviation Administration (FAA) regulations and company standards. This position requires fluency in English and Spanish to effectively communicate safety instructions, make public announcements, and provide assistance to a diverse passenger base. Flight Attendants must maintain a professional demeanor, respond effectively in emergency situations, and create a positive travel experience for all customers.

Compensation & Benefits

• Competitive salary
• Eligible for incentive pay for additional trips worked (details provided in the Inflight Services Handbook).
• Health, vision, and dental coverage plus short-term/long-term disability and voluntary life insurance (effective the first of the month after hire).
• 401(k) plan with up to 6% company match (effective the first of the month after hire).
• Paid sick leave (up to 56 hours accrued annually, rolling over up to a 480-hour cap).
• Vested vacation hours available each January 1 following your hire date.
• Non-revenue/space available (NRSA) travel privileges after six months of service.
• Leaves of absence available (medical, family care, maternity, paternity, personal, etc.).

Summary of Essential Duties

• Perform safety, security, and customer service duties in an aircraft environment.
• Ensure the safety, security, and comfort of passengers in compliance with FAA regulations and company standards.
• Deliver exemplary in-flight customer service, including meal and beverage service.
• Assist passengers with stowing luggage and provide support to individuals needing special assistance (e.g., unaccompanied minors, elderly passengers, or individuals with disabilities).
• Conduct safety demonstrations and make public announcements in both English and Spanish.
• Respond to onboard emergencies, including medical situations (CPR/first aid) and aircraft evacuations.
• Operate and secure aircraft doors, emergency exits, and galley/cabin service equipment.
• Maintain professional appearance and cabin cleanliness.
• Complete required reports and documentation accurately.
• Comply with FAA, OSHA, and company safety regulations.
• Other duties as assigned by leadership or the Pilot-in-Command.

Equal Opportunity & Accommodations

Contour Airlines is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, citizenship, color, creed, sex, national origin, race, religion, sexual orientation, political affiliation, marital status, pregnancy, pre-disposing genetic characteristics, veteran status, military status, disability, gender identity or expression, familial status, criminal history, status as a victim of domestic violence, or any other protected status.

Contour Airlines understands that some applicants may need reasonable accommodations. Please contact the Human Resources Department at (see our website) to discuss any specific needs you may have.

Qualifications

• Fluency in both English and Spanish is required.
• Must be 23 years of age or older.
• High school diploma or GED certificate required.
• Authorized to work in the United States and able to travel freely in and out of the U.S.
• Must have a valid driver’s license with a good driving record.
• Must hold a valid passport.
• Must pass a DOT-required pre-employment drug screen and participate in random drug and alcohol testing thereafter.
• Must be able to pass a 10-year background check, including employment history, criminal background, and fingerprinting.
• Must successfully complete Contour’s four (4) week Flight Attendant Initial Training Program.
• Ability to adjust to a rotating schedule with variable hours, including duty days up to 16 hours.
• Must be willing to work nights, weekends, and holidays.
• Must live within one (1) hour of assigned domicile.
• Strong interpersonal, leadership, and organizational skills.
• Ability to manage multiple priorities in a fast-paced, customer-focused environment.
• Excellent verbal and written communication skills, delivered with tact and professionalism.
• Ability to work independently and collaboratively as part of a team.
• Commitment to maintaining safety and compliance with all FAA, OSHA, EPA, state, and federal regulations.

Disclaimer: The above statements are intended only to describe the general nature and level of work required of the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in the position. Please be advised that the duties and expectations of this position may be subject to change.