Director of Cabin Crew

SkyUp Airlines, an international brand with Ukrainian roots, founded in 2017, SkyUp Airlines is an international brand that is a driver of change in the aviation industry, a company that opens up new opportunities for travelers.  
Being a favorite airline is only the beginning of our journey. We strive to earn the trust and love of travelers in Europe and around the world. We believe that traveling changes the way you think, and we want to give as many people as possible the opportunity to discover the world.  
 We are looking for those who are ready to challenge the established rules and create new things.   
 We value initiative, determination, and a willingness to open up to innovation. Here you will get a space for ideas, influence, and the realization of the boldest ideas.  
Join SkyUp as Director of Cabin Crew. 

In this role you will be: 

• Ensuring stable and continuous operation of the Cabin Crew function:
  Responsible for organizational alignment, resource planning, and effective functioning of all Cabin Crew units within approved standards and Air Operator Certificates.
• Passenger experience management:
  Development of onboard service policy, support of service culture, and implementation of approaches that enhance customer perception of the company brand.
• Crew development and leadership potential:
  Ensuring professional growth of cabin crew, building a talent pipeline, and supporting a strong leadership team within the department.
• Compliance with aviation safety standards and regulatory requirements:
  Ensuring operational compliance with internal safety policies, procedures, and external regulatory standards, as well as risk management.
• Administrative and regulatory management:
  Establishing and maintaining internal documentation, procedures, and regulations governing cabin crew activities and training.
• Change integration and strategic initiative implementation:
  Coordination of internal transformations, participation in cross-functional projects, and implementation of new solutions supporting functional development.
• Financial responsibility and cost efficiency: Managing the department’s budget, expense planning, and cost control to ensure operational effectiveness.

We expect from you:

• Minimum 5 years of experience in cabin crew management or senior inflight services roles in a commercial airline.
• Demonstrated ability to manage operations across multiple AOCs in compliance with operational standards and regulatory frameworks.
• Strong communication skills and ability to align service delivery with brand values.
• Ability to manage transformation processes, implement innovation, and support strategic objectives.
• English proficiency at Upper-Intermediate level or higher (ICAO Level 4+ recommended).
• Experience in building and developing a leadership team
• Strong service orientation, high level of autonomy, leadership, and analytical thinking.
• Knowledge and skills in project management
• Growth mindset

Why join us? 

• Leadership role in a large international fast-growing company. 
• We support the development of employees and offer: corporate university GROW UP - compensation for external studies and trainings. 
• Culture of openness, equaty and supportiveness.  
• Annual paid vacation and sick leaves. 
• Competitive salary. 
• Corporate travel discounts 
• We are remote-friendly: you can work from anywhere.

Stages of attracting talent in our company*: > Telephone pre-screening > Online interview with a recruiter > Test task (optional) > Interview and introduction to the team leader > Job offer 

*Please note that the resume review period is up to 10 working days. If we have not contacted you within this period, it means that we are not ready to invite you for an interview at this time. But we will keep your resume in our talent pool  to offer you other career opportunities relevant to your experience in the future. 
Join a multinational team of challengers who are transforming the aviation industry every day and making people's travel dreams come true. 
You can learn more about us here:   
SkyUp 
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Linkedin 
By sending your resume, you give SkyUp airlines LLC your consent to the processing of personal data specified by you in your resume and/or in the accompanying letter. The personal data provided by you are processed for the purposes of processing your resume, considering your candidacy for a vacant position, and further possible communication regarding filling a vacant position. SkyUp airlines LLC is the owner of the personal database, which will include the information specified in the resume. We process personal data in accordance with the provisions of the Law of Ukraine . You, as a subject of personal data, enjoy all the rights defined by Article 8 of the Law of Ukraine . In order to exercise the rights defined by the Law, you can contact SkyUp airlines LLC with a written request, sending it to the legal address of SkyUp airlines LLC