We have a number of vacancies for Cabin Crew in Johannesburg for LIFT, a division of Global Airways.
About the job
As Cabin Crew, you’ll be accountable for creating a safe, welcoming, and memorable journey for every traveller. With a passion for flying and a natural flair for service, you will play a key role in ensuring the highest standards of safety, security, and comfort on board.
About the team
Our team is grounded in safety, driven by customer-centricity, and strengthened by teamwork and a shared sense of fun. We operate with high levels of trust and flexibility, empowering each other to uphold the highest safety standards while delivering exceptional customer experiences.
In this role, you’ll
- Ensure the highest standards of safety and compliance by conducting all duties and responsibilities as per your Part 64 Cabin Crew licence and Company Manuals.
- Respond swiftly and effectively to in-flight emergencies, including administering first aid and managing medical or operational incidents with professionalism and care.
- Create a welcoming and supportive onboard experience by greeting and assisting travellers, and providing clear information throughout the journey.
- Deliver a memorable in-flight service, which may include the preparation and serving of meals or light snacks, beverages, and refreshments, with attention to customer preferences and special needs where possible.
Handle passenger queries, complaints, or concerns with empathy and a solution-oriented approach to ensure satisfaction and reinforce customer trust.
- Support operational excellence by assisting with the boarding and disembarking process, managing in-flight service flow, and contributing to overall efficiency and on time performance.
- Maintain accurate inventory of onboard supplies and manage stock levels effectively before, during, and after flights, ensuring availability while minimising waste.
- Prepare and submit post-flight reports and documentation in a timely and accurate manner.
- Fulfil ad hoc operational duties and assignments as required, including the ability to operate on international contracts from time to time in alignment with the company’s needs.
Key Requirements
Qualifications & Licences
- Successfully completed an Ab-Initio Cabin Crew Training Program with a SACAA Approved Aviation Training Organization (ATO).
- Hold a SACAA Cabin Crew Licence issued under Part 64 of the Civil Aviation Regulations and Technical Standard.
- Hold a valid & current Class 4 Aviation Medical issued by an Designated Aviation Medical Examiner, and comply with all medical restrictions and protocols.
Experience
- Prior Cabin Crew experience is advantageous.
- A strong track record in a customer centric environment is advantageous.
Skills
- Excellent English communication skills, both verbal and written.
- Engaging interpersonal skills and teamwork.
- Strong conflict resolution and problem-solving skills.
- Strong sense of integrity and work ethic.
- Ability to remain calm and act decisively in stressful situations.
- Excellent customer service skills.
- Ability to follow instructions and procedures.
- Excellent time management skills.
- Team player.
- Good sense of humour.
- Resilience to handle long hours, irregular shifts, and the physical demands of the job.
Competencies
- Conflict Management
- Adaptability and Flexibility
- Communication
- Customer Centric
- Following Instructions and Procedures
Other
- South African citizen or be eligible to work in South Africa.
- Reliable transportation 24 hours a day.
Closing Date
Closing date for applications is midday Thursday 22nd May 2025.