Reporting
to the Project / Shift Manager, the Lead Technician is responsible for
overseeing, directing and orienting Technicians to execute their work in
accordance to task requirements and in line with the Company Repair Station
procedures and requirements, ensuring compliance to FAA/EASA regulations and in
line with OEM MPDs, and in so doing delivering efficient high quality work with
safety being their uncompromised priority.
Ensure
the highest quality service, safety standards and performance, with the
objective of exceeding customer satisfaction in the re-delivery of airworthy, reliable
and clean aircraft, in a timely manner.
- Direct
and supervise assigned Technicians (Aircraft Mechanics, Sheet Metal Mechanics,
Avionic Technicians, Outside Services personnel), guiding and advising
technical activity in accordance with the Task Card/MPD, Repair Station Manual
and FAA regulations.
- Become familiar with and follow the requirements of this Repair
Station Manual, Federal Aviation Regulations, Airworthiness Directives,
Advisory Circulars, Manufacturer’s Service Bulletins, Aircraft Maintenance
Manuals (AMM), Aircraft Illustrated Parts Catalog (IPC), Fault Isolation Manual
(FIM), Wiring Diagram Manual (WDM), Standard Wiring Practices Manual (SWPM),
and any other required to perform their assigned work. Never begin any
maintenance unless in possession of the proper, current and applicable approved
or acceptable data.
- Provide
leadership and direction, coach and mentor technicians to consistently deliver
excellence in their job execution as individuals and team players, ensuring
high quality and efficient workmanship for on-time re-delivery of aircraft.
- Secure
commitment and accountability at all levels in execution of both work and
accurate supporting documentation.
- Ensure
work schedule is in line with established project plan for each aircraft to be
serviced in accordance with the Workscope and respective timeline.
- Assist
Project Manager in elaborating detailed Shift Handover instructions and Work
Interruption logs.
- Supervise
and monitor Man Hour utilization in collaboration with Production Planning and
Control. Make sure that all labor and materials used are allocated to the
proper work order and item number.
- Work
closely with Inspectors in order to prevent time wastage due to unnecessary
delays, interruptions and duplicate work.
- Report
to Project Manager any parts requirements and always carry out Purchase Order
requests and Parts Consumption in accordance with Company procedures and
documentation requirements including sign-offs.
- Support
the Project Manager in making sure that all Maintenance Personnel are qualified
to accomplish the duties assigned to them.
- Verify
that tool required by Technicians are available and if not to work with Stores
to provision them prior to commencing the tasks.
- Oversee
Technicians to ensure the work area and hangar is kept to the highest standards
of safety, compliant at all times, enforcing regulations and practices to avoid
accidents. Strictly enforce good housekeeping practices at all times with an
objective of securing an environment conducive to employee well-being.
- Report
any incident immediately to Quality & Safety in accordance with Company
policies and procedures. Scrutinize the proper tagging of Aircraft components,
parts and panels appropriately stored (including racks by aircraft).
- Demand
and accomplish document procedures and sign-offs in accordance with Repair
Station Manual and respective tasks.
- Strive
for continuous process improvements and increasing efficiencies in execution
and delivery with safety as a priority.
- Maintain
close and frequent communication with the Project Manager, notifying him/her of
progress and any road-blocks or threats to the project’s critical path that could
impact re-delivery.
- Review
daily performance and progress on aircraft to determine if any alteration to
the plan and schedule is necessary and to ensure that tasks are completed
within budgeted time.
- Collaborate
with the Director of Quality and Safety and the Training department to
establish On-The-Job Training Programs (OJT) for maintenance personnel and
coordinate participation in training programs as appropriate. Participate in
relevant development training including General Familiarization Certification.
- Request
regular progress meetings with Project Manager and all relevant department
heads and personnel concerning operational requirements and activities, clearly
establishing objectives and actions.
- Deal
with Customers in a cordial, respectful and professional manner, and to see to
it that all personnel behave accordingly.
- Ensure
that tools and equipment are correctly used and handled by Technicians for both
safety and to reduce breakages, wear and tear. Require Technicians to report
any tool malfunction promptly to the Stores with supporting documentation as
per the Company’s processes.
- Ensure
task card (entry/exit) times and materials used are recorded accurately and in
a timely manner to task card employee is actively working.
- Support
the Project Manager with other business activities as needed.
To
lead by example at all times; through professional behavior, integrity, commitment
to the company and compliance with its policies.
EDUCATION:
High
School Diploma/GED.
LICENSES / CERTIFICATION: Current FAA Airframe
or Repairman’s certificate required.
EXPERIENCE:
At least 3 years of aircraft maintenance experience as
an Avionics Technician.
KNOWLEDGE
& SKILLS:
Strong leadership skills. Effective decision-making
skills. Strong negotiating skills. Excellent written and oral communication
skills in order to effectively interact with all levels of staff from different
departments effectively. Excellent
organizational and problem-solving skills in order to prioritize workload
according to business demands and works well under pressure. Must have own
tools, as provided on CJ list of required tooling. Is required to be proficient
in oral and written English.