Submit a resume using our Online Resume Builder
for a Flight Attendant position, you must enter Job Posting Number
3125 in the Job Posting Number field.
Attend a Group Information/Screening Session.
Attend a one-on-one Interview and complete an application (if
recommended from the Group to continue in the interview
Background check (if recommended from one-on-one to continue
the interview process).
Successfully complete phases 4 and 5.
Invited to Flight Attendant Training Class; completion required
before becoming a Flight Attendant.
Resumes are held on file for six months. If you are not contacted
during that time, please resubmit your resume.
What It Takes to Be a Flight Attendant at SWA
Flight Attendants provide legendary Customer Service on board
the aircraft by performing safety, passenger service, and cabin
Locations: Bases are in Baltimore/Washington, Chicago, Dallas,
Houston, Oakland, Orlando, and Phoenix and the Company will
assign the initial base.
Summary of Essential Job Functions:
Responsible for providing legendary Customer Service to
passengers desiring to travel by performing or assisting in the
performance of all safety, passenger service, and cabin
Provides Customers with safety information to ensure onboard
safety compliance with government and Company regulations.
Provides Leadership, direction, and assistance during an
emergency, including aircraft evacuation, administering first aid to
ill or incapacitated Customers, and unusual incidents (bomb
threats, hijackings, delayed flights, severe weather conditions,
turbulent flights, etc.)
Assists passengers with carryon items. Occasionally lifts carryon
items from floor to above shoulder level with assistance to secure
cabin for takeoff and landing.
Has the ability to lift cabin equipment weighing up to 50 pounds
from floor to shoulder level as required.
Serves beverages and snacks to Customers, collecting appropriate
cash or coupon payments for alcoholic beverages and accounting
for such receipts.
Working environment subject to varying climate conditions, air
turbulence, changing locations, variable hours and working
conditions, dry air, noise levels from engines and other ground
equipment, dim lighting, confined spaces and continuous and
frequent contact with others.
Works under hazardous conditions handling emergencies.
Works in aircraft aisles and galleys, standing, reaching (extended
in front of body and above head), walking, kneeling, and stooping
for periods of long duration, and sitting for takeoff and landing.
Works independently without constant supervision and observation.
Work must be performed in accordance with established
guidelines, procedures, and performance standards.
Reads and interprets service and emergency instructions and
communicates information to Customers and Crew.
Operates mechanical equipment and safety equipment to include:
stairs, oxygen systems, aircraft doors (pushing and pulling),
evacuation slides, fire extinguishers, life rafts, galley equipment,
communications equipment, and lighting systems.
Other duties may be assigned from time to time.
Qualifications and Requirements:
High School diploma or equivalency required.
College course or degree would be an asset.
Must be at least 20 years of age.
Mental capacity to read documents, follow instructions, learn and
understand emergency and Company procedures, rules and
Must have ability to comprehend and keep abreast of information
pertinent to the job such as special promotions and new
Must successfully complete initial and recurrent training programs.
Able to attend four weeks of unpaid training.
Must be aware of hazardous situations and be able to provide a
Leadership role in emergencies as needed.
Must have authorization to work in the United States as defined in
the Immigration Reform Act of 1986.
Works under tight time constraints to assure service on flights of
short duration and quick turnaround of flights and on-time
Ability to work well with others as part of a team, excellent verbal
communications and interpersonal skills.
Must have ability to work well with the public on a constant basis
under stressful conditions.
A well-groomed appearance is required. Weight must be of such
proportion to height that a neat appearance is maintained and
physical ability to perform all job functions is not hindered. The
ability to, while facing forward, walk and fit comfortably down the
aircraft aisle, fit quickly through the overwing window exit, and to
fit into a jumpseat harness without modification, including closure
without a seatbelt extension.
Must be able to lift of up to 50 pounds from floor to shoulder level
as required. Also requires the ability to lift carryon items from floor
to above shoulder level with assistance.
Foreign language skills preferred, but not required.
Ability to work rotating shift work, and/or overtime and travel on a
constant basis. Must be able to comply with Company attendance
standards described in labor agreements and/or established
guidelines. Will be required to work "Junior Available" and Reserve
Flight Attendant" depending on seniority.
Union position. Union dues required.
1st 6 Months - $17.46/Trip*
2nd 6 Months - $17.70/Trip*
2nd Year - $21.10/Trip*
*one trip = 243 miles
All pay rates are contingent upon current contracts.
Why Become a Southwest Airlines Flight Attendant?
Did You Know . . .
All SWA Employees and their eligible family members have FREE
UNLIMITED space available travel anywhere Southwest Airlines
As a SWA Employee you will receive Profit Sharing . . . and
Southwest Airlines has had 32 consecutive years of profit!
Southwest Airlines has FABULOUS Medical, Dental and Vision plans
for all Employees!
SWA offers a casual uniform environment, which means you can
wear tennis shoes!
The Southwest Airlines University offers Career Development
classes for all SWA Employees!
Southwest Airlines holds Chili Cookoffs, Holiday Celebrations, Deck
Parties, Golf Tournaments and more for all SWA Employees and
their family members.
SWA Employees get a dollar for dollar match in their 401K - up to
7.3% of their investment!