Under the general direction of the COO, the Director of Operations is responsible for the safe and efficient conduct of the flight while ensuring the best in customer service to our passengers. While in flight, the Pilot in Command directs and supervises all other crewmembers.
ESSENTIAL DUTIES AND RESPONSIBILITIES: The following statements are intended to describe the general nature and level of work being performed by an individual assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required for people assigned this position.
• Flight planning (obtain weather briefings, interpret NOTAM’s and operate within limitations of aircraft and ops specs)
• Ensure aircraft is in airworthy condition by examining aircraft discrepancy log, MEL, and ensure aircraft flight can be completed within maintenance release limits.
• Supervises the loading and distribution of passengers and cargo and ensure weight and balance are within prescribed limits via the load manifest.
• Supervise fueling of aircraft ensuring correct type, quantity, within limitations of GOM.
• Ensure aeronautical charts and publications are appropriate and current for route of flight.
• Ensure passengers are properly briefed, all doors are closed prior to departure, and cockpit checks are performed as required by the AFM.
• Opens and closes flight plans, notifies operations of any changes in trip itineraries, communicates and complies with ATC instructions.
• Ensure passenger comforts and needs are met within limitations of company procedures.
• Post flight duties include: dispensing of aircraft trash, installing engine covers, emptying ice buckets, emptying coffee receptacles, and restocking airplane.
• Report maintenance discrepancies to the Director of Maintenance in a timely manner.
• May be asked to perform routine administrative tasks.
• Acts as a liaison with the FAA on all matters requiring FAA approval. The DO is authorized to initiate, amend, and sign for operations specifications and the operating certificate. The DO has operational control over company aircraft and is authorized to dispatch pilots and aircraft.
• Ensures compliance with DOT rules regarding registration and insurance requirements, and files the necessary OST forms.
• Supervises the CP to the extent necessary to ensure compliance with the operations specifications, FAR, and company policy.
• Designs and initiates operational policies and procedures. Directs the execution of policies, and ensures compliance with company personnel and equipment standards.
• Assigns a company binder to each aircraft for use by the appropriate personnel.
• Evaluates the overall training of company ground, flight, and maintenance personnel.
• Supervises the scheduling of flight crews. Responsible for monitoring pilot flight and duty time to ensure compliance with applicable regulations and company policy.
• Coordinates with the DOM for the scheduling of aircraft maintenance.
• Obtains the required diplomatic clearances for all flights into or over another country as listed in the operations specifications.
• Distributes revisions to the GOM and training program to those persons required to have a copy.
• Reviews all required records to ensure prompt and accurate reporting.
• Adds or deletes aircraft from the aircraft list and operating specifications.
• Supervises the distribution and posting of memoranda affecting company policy.
• May delegate functions to other personnel but retains the responsibility.
MINIMUM QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Federal regulations, Operations Specification, and aircraft flight manuals.
• State and local laws and regulations.
• Principles of report writing and correspondence.
• Principles and procedures of recordkeeping.
• English usage, spelling, grammar and punctuation.
• Principles of mathematical and statistical computations.
• Appropriate safety precautions, procedures, practices and regulations.
• Microsoft operating software.
• Pass a 1st Class Medical.
• Pass a 135 Training Program.
• Maintain a professional appearance.
• Pass 135.293, 135.297, 135.299 check rides as applicable.
• Safely lift, carry and move up to 50 lbs.
• Follow rest and duty times as required by FAR 135 regulations.
• Work overtime and travel as needed, including weekends and holidays.
• Travel for long periods of time with short notice.
• Be On-Call, and report to work within 1 hour of a call.
• Follow established codes, policies, procedures and guidelines.
• Perform work in accordance with safety regulations, guidelines and practices.
• Read and interpret documents, such as, safety rules, operating instructions, and procedure manuals.
• Understand and carry out oral and written instructions.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain cooperative working relationships with all levels of employees, department managers, and customers and vendors.
• Multi-task and prioritize to meet deadlines.
• Adapt to change and remain mission oriented.
• Make quick decisions and accurate judgments under pressure.
• Maintain strict confidentiality.
• To use a cell phone.
• Use a personal credit card for reimbursable expenses.
MINIMUM EXPERIENCE AND EDUCATION/TRAINING REQUIREMENTS
4000 Hours total time, or less with approval from the Director of Operations or Chief Pilot. Must meet FAR-119 requirements for Director of Operations.
Bachelor Degree in Science related field is preferred
REQUIRED LICENSE OR CERTIFICATION
Airline Transport Ratings. Must possess a valid Driver’s License with a clean DMV record, as well as a valid and current US Passport.