Front of House Manager — Doha Airport Premium Terminal (Qatar)
Description The Front of House Manager works within the Qatar Airways Premium Terminal at Doha International Airport and is responsible organizing and coordinating activities within the premium terminal front of house areas including reception desks, check in, transfer desk, departure facilities and spa, boarding and arrival. The Front of House Manager ensures that a first class standard of service is provided at all times across the entire terminal by supervising staff and providing on the job training or performance coaching, managing passenger issues, organizing team resources, and coordinating activities.
The successful candidate will be able to demonstrate: - Previous experience in a front of house or guest services role within a premium hospitality or service environment - Previous experience of successful team leadership, management and motivation preferably within premium hospitality, airline or airport operations - Educated to degree level - Excellent interpersonal skills and a focus on providing excellent customer service - Strong organization and problem solving skills - A good standard of written and spoken English language skills
About Qatar Airways As the Middle East's only 5-star airline and one of the world's fastest growing carriers, Qatar Airways is dedicated to excellence in safety and customer service in the air and on the ground. We apply this same philosophy to our people, providing diverse career opportunities and continual development. If you are looking for a challenging and high-flying career, which carries a competitive remuneration package and benefits associated with the industry, this is the place for you.
How To Apply Please click on the Apply button below and create an account. To help us ensure we select the right candidates for interview please fill in the online application form, upload your CV and create a covering letter, focusing on why you are the right person for the job.
For more information on Qatar Airways please visit www.qatarairways.com/careers
Job Catering Primary Location Intra Gulf-Qatar-Doha Organization Ground Services Schedule Full-time Job Type Standard Shift Day Job